Privacy Policy Page

Privacy Policy – NCIEM.US

Effective Date 04/Feb /2025 

At NCIEM America LLC, your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights regarding that data.

What We Collect

• We may collect the following types of information:
• Your name, email, phone number, and delivery address
• Login and account details
• Purchase history and transaction data
• IP address, browser/device info, and location (if permitted)
• Cookies and usage data to personalize your experience
• Feedback, reviews, or support interactions

How We Use Your Information

We use your data to:

• Process orders and deliver products
• Provide customer support
• Improve our website and services
• Send account updates and (if opted-in) promotional messages
• Ensure legal and security compliance

Marketing & Communication

With your consent, we may send promotional emails or in-app notifications. You can opt out at any time by:

• Clicking the unsubscribe link in any marketing email
• Adjusting notification settings in your account or browser

Sharing Your Information

We only share your information with:

• Payment processors to complete transactions
• Shipping partners to deliver your orders
• Authorized service providers for support and repair
• Marketing providers for promotions (if you opt-in)
• Legal authorities when required for fraud prevention or law enforcement
• We never sell your personal information.

Cookie Usage

We use cookies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• You can manage or disable cookies via your browser settings. Some site features may not function correctly if cookies are disabled.

How We Protect Your Data

We use:

• Encryption to secure payment and login data
• Firewalls and secure servers to store your data
• Strict access controls—only authorized personnel may access your information

Your Data Rights

You have the right to:

• View and update your personal data
• Request deletion of your data (where permitted by law)
• Request a copy of your data (data portability)
• Withdraw consent for marketing at any time
• To exercise these rights, email us at [email protected].

Data Retention

We retain your data only as long as needed to:

• Provide you with our services
• Fulfill legal or tax obligations
• Support product warranties

Changes to This Policy

We may update this policy occasionally. Changes will be posted here with a revised “Effective Date.” For major updates, we may notify you by email.

Contact Us

If you have questions or concerns about your data, please contact:

• Email: [email protected]
• Phone: 1-470-470-6556